One of the greatest strengths of Oracle’s Billing and Revenue Management (BRM) is the ability to customize it. Customization allows unique business requirements to be met that other billing systems would struggle to implement. One such customization is adding new service and event definitions to match your business offerings.
The process to add custom services and events is well known, however with Oracle’s new rating engine, Elastic Charging Engine (ECE), the process is not straightforward.
I will explain the steps involved to be able to add these customizations to BRM and integrate them properly with Pricing Design Center (PDC) and ECE. In this guide I will provide a simple example for a Cloud business offering a cloud compute service.